Privacy Policy
Interpretation of the Terms
“Personal data” is any information relating to you and that alone or in combination with other pieces of information allows a person that collects and processes such information to identify you as an individual.
“Processing of the personal data” means any operation with your personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Data subject” is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing; it means you as a Customer of the Website.
“Consent of the data subject/user” is any freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes by which they, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to them.
“Website” refers to a website or a mobile application “Write My Academic Paper” owned and operated by the Company.
Some other terms like Customer, Writer, Company, etc., are defined in our Terms and Conditions.defined in our Terms and Conditions.
General
Whenever you access the Website, we collect log information and put cookies on your device, by which we track your activity on the Website. You can always opt-out of cookies except those without which the Website cannot work.
When you are a registered Customer, we may collect from you and process Cookie identifiers and data you specifically provide us with upon registration.
Types of Data Collected
The Company collects from you only the following information and only for the stated purposes below:
Account for Customer
The Company collects and processes personal data submitted by you upon registration and further editing of settings in your account. For registration purposes, you are obliged to submit some necessary information. Please note that we are not responsible for any consequences caused by sharing your personal information with our writing team during the service provision process.
Order Details
The Company collects and processes your order details, including all the information you mention when you fill out the order form. The same applies to the information shared with our writing team via our internal messaging system and the instructions for the assignment.
Posting of Information
We process personal data freely submitted by you on the Website. This may be a survey you fill in on the Website or feedback you provide us with. The details of our communication include any information you provide us with when you contact our customer support team to ask questions and solve any possible problems.
The Company may also process information provided by you (including content and messages) that you post on/through our Website, including personally identifiable information. By doing so, you acknowledge that any information you share through the Services will be available to the Website and to our writing team. You also acknowledge that parts of your content cannot be deleted as it may be connected to the Services received by you and used by our writing team.
Unless you opt-out, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Service Use, Cookies, and Other Similar Technologies
When you use our Services, we monitor and analyze web traffic and keep track of your behavior while using our Services. We may receive information about your IP address, proxy server, operating system, web browser, or mobile carrier and location based on phone settings. It helps us research the market and increase the quality of our service here at the Website. Additionally, we use cookies to understand and remember your preferences for your future visits.
All Customers can choose to be notified by their browsers about each time a cookie file is sent. Also, they can turn off the cookies via browser settings. Please note that disabling cookies may affect or limit some features and functions on our Website. You will be able to place orders regardless of the cookies policies’ settings.
If you have already agreed to cookies on our website and want to change or disable them, please use the following instructions for your browser:
- Chrome
- Edge
- Firefox
- Internet Explorer
- Opera
- Safari
Billing Information
When you pay for a service on our Website, you provide us with payment and other information about you. Please note that we do not collect, process, or store your payment card details or other payment-related information on our Website. We just send it to third-party payment providers. Without this data, the Company would not be able to bill and provide you with the Service you have selected.
At the same time, for tax and financial reporting purposes, we store for a certain period of time only the following information: first 6 digits and last 4 digits of your card. We may need to identify you between various users for the transaction (e.g. when you reconcile your receipts) as well as the issuer of your card in some cases.
Sensitive Data
Unless you explicitly agree, the Company does not process your sensitive data.
Pages on Social Networks
Information Required for Submitting Tax Documentation
To comply with the applicable tax and accounting legislation, we may be required to submit various tax documentation containing your personal data. For submitting tax documentation, we may process your personal data, including but not limited to your full name, country of citizenship, permanent residence address, mailing address, date of birth, U.S. taxpayer identification number, or foreign tax identifying number.
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; Data communicated while using the service; device information; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); email address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies or of other tracking tools by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
Mode and Place of Processing the Personal Data
Mode and Place of Processing the Personal Data
Place
Retention Time
The Purposes of Processing
Detailed Information on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
We may process the personal data you provided us voluntarily for the purposes defined below. From our perspective, we process your personal data to personalize the use of the Website to the fullest extent possible and to provide you with high-quality Services under the Terms and Conditions.
Provision of Services
Provision of Services
In order for you to use the Services, you will need to provide payment (e.g., credit card details) and billing information through our partners – third-party payment providers, which process your personal data by applying encryption and other security measures. Please see our Refund Policy for more information.
We use third-party payment providers to bill you through an online account payment in lieu of directly processing your credit/debit card information. Correspondingly all transactions are secured as our partners-payment providers use encryption protection. We do not store your payment information on our servers.
We may also use your payment card transaction data as shared by third-party service providers to confirm a specific transaction occurred and that you qualify for a promotional offer; for example, the date and amount of your purchase and the last four digits of your card number so that we can verify your purchase with our records.
Communications
We may contact you via email and other ways, including through publicly available notices, for Services-related purposes (welcome letter, security and legal notices, announcements, Website updates, reminders, suggestions, etc.). We may also use your data to facilitate communication regarding your orders and service delivery.
Your contact data (including email, phone number, etc.) may also be used for gathering feedback. We may contact you to participate in research to improve the user experience of our product. The research will be used for internal purposes only, including:
- Feature development and product updates
- Marketing activities
- Support updates
- Other service updates for improving your experience
Having received the communications from us, you are always able to opt-out of such communications in each message, excluding legal notices or changes to user settings on the Website.
Marketing and Promotion
Analytics and Development
In order to establish new ways to improve the Website, find the points of interest in our Services and for the purposes of analytics, we monitor and analyze the personal data you provide us with, including information you provide upon the registration, the web traffic, cookies and usage data, such as the date and duration of your visit, your location, type of the device you used during your visit and other relevant data on the use of the Website.
The purpose of such analytics is to understand Customer engagement and satisfaction with certain features in order to improve the Customer experience, develop new useful features, and streamline our Services.
We may also carry out polls and surveys through the Website using external compliant services. You are not obliged to respond to them, and you may opt-out of such polls and surveys through user settings. In order to inform, optimize and serve you relevant advertising based on your past use of our Services, we may process your Customer data and cookies.
Support
Compliance with Legal Requirements
Fraud Prevention
Changes
Archival Purposes
Responding to Contact Initiated by You
Combating Inappropriate Behavior and Promoting Safety
Aggregate/De-Identify/Anonymize Data
Legal Bases for Data Processing
As explained above, we use personal data in various ways depending on your use of our Website and/or participation in our services. We may process your personal data in reliance upon one or more of the following legal bases, depending on the circumstances:
- Processing is based on the consent you have given
- Processing is necessary to provide our Services to you according to our Terms and Conditions
- Processing is necessary for the purposes of our legitimate interests. Those legitimate interests are:
- Compliance with financial and accounting legislation
- The assessment of the Company’s business efficiency by analyzing website traffic and financial performance indicators
- Promotion of the Website through social media networks, media outlets, and affiliates, such as bloggers or influencers
- Fraud prevention, ensuring the appropriate protection of personal data
- Quality assurance and service improvement
- Where necessary, compliance with applicable legislation (e.g., data subject request processing)
- In exceptional cases, to protect your vital interests or vital interests of another person or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us
In all cases, we will notify you about the applied legal basis for processing and other relevant details before we start the processing of your personal data on a specific legal basis unless we are not able to do so in accordance with our obligations under any applicable legislation.
Your Rights As Data Subject
Right of Confirmation
Right of Access
Right to Rectification
Right to Erasure (Right to Be Forgotten)
You can request the Company to erase personal data. In most cases, the Company will erase it unless otherwise required by legislation. To delete your personal data, you can:
- Contact us by email at support@writemyacademicpaper.com. We will respond to your request to delete your information within five days and notify you of the outcome. In the request, you must state your full legal name, address, phone number, and email that you used to sign up to the website to identify your account. You must also provide a reason why you want your data deleted and list the information that you are specifically aware of as being processed and retained by the Company. If you wish for all the data to be deleted from the system, please state so in the official letter as well.
- Delete specific items from your account (such as your payment method, etc.)
- Delete your entire account
Right of Restriction of Processing
Right to Data Portability
Right to Object to Processing of Your Personal Data by the Company
You can object to our processing of your personal data when the processing is related to the performance of our task carried in the public interest or the exercise of official authority vested in us. The other case is if we process your data for the purposes of the legitimate interests pursued by us or by a third party, and you believe that such interests are overridden by your interests or fundamental rights and freedoms. If you make a request with an objection to processing, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing.
Right to Withdraw Consent at any Time by Contacting Us
After we receive a withdrawal request from you, we will process it in a timely manner, and we will no longer process your personal data unless otherwise set by law.
If one of the aforementioned reasons applies, please contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately. These requests are free of charge.
If you believe that our use of your data violates your rights, you can lodge a complaint with the competent data protection authority. Please note that when the processing of your personal data is carried out for direct marketing purposes, you have the right to object at any time to such processing without providing any justification and we will no longer process your data for such direct marketing purposes.
Right to Request a Copy of Your Personal Data
Right to Request the Company to Correct Any Information About You
If you believe that it is incorrect, outdated, or incomplete, do not hesitate to contact us if you make a mistake during registration or when completing your user profile.
We may ask you questions regarding your user account in an effort to verify your identity. We will make every effort to allow you to exercise your rights as soon as possible and no later than as required by applicable law. If we need to extend the processing period for your application in accordance with applicable law, we will inform you of the extension period and explain the reasons for the delay.
Ensuring a high level of personal data protection is a priority for the Company.
Further Information for California Consumers
This section of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
This section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are consumers residing in the state of California, United States of America, according to the “California Consumer Privacy Act of 2018” (the “CCPA”), as updated by the “California Privacy Rights Act” (the “CPRA”) and subsequent regulations. For such consumers, this section supersedes any other possibly divergent or conflicting information contained in the privacy policy.
This part of the document uses the term “personal information” as defined in the California Consumer Privacy Act (CCPA/CPRA).
Notice at Collection
Categories of personal information collected, used, sold, or shared.
Information we collect: the categories of personal information we collect.
We have collected the following categories of personal information about you:
- Identifiers (such as name, email address, IP address)
- Personal information as defined in the California Customer Records statute
- Commercial information (such as transaction information, purchase history)
- Internet or other electronic network activity information
- Geolocation data
- Professional or employment-related information
- Education information
We do not collect sensitive personal information. We will not collect additional categories of personal information without notifying you.
What are the purposes for which we use your personal information?
We may use your personal information to allow the operational functioning of this Website and features thereof (“business purposes”). In such cases, your personal information will be processed in a fashion necessary and proportionate to the business purpose for which it was collected, and strictly within the limits of compatible operational purposes.
We may also use your personal information for other reasons such as for commercial purposes (as indicated within the section “Detailed information on the processing of Personal Data” within this document), as well as for complying with the law and defending our rights before the competent authorities where our rights and interests are threatened or we suffer an actual damage.
We won’t process your information for unexpected purposes, or for purposes incompatible with the purposes originally disclosed, without your consent.
How long do we keep your personal information?
How we collect information: what are the sources of the personal information we collect?
We collect the above-mentioned categories of personal information, either directly or indirectly, from you when you use this Website.
For example, you directly provide your personal information when you submit requests via any forms on this Website. You also provide personal information indirectly when you navigate this Website, as personal information about you is automatically observed and collected.
How we use the information we collect: disclosing of your personal information with third parties for a business purpose.
No sale of your personal information.
We do not sell or share your personal information. In case we should decide to, we will inform you beforehand and will grant your right to opt out of such sale.
Your Privacy Rights Under the California Consumer Privacy Act and How to Exercise Them
The right to access personal information: the right to know and to portability
You have the right to request that we disclose to you:
- the categories of personal information that we collect about you
- the sources from which the personal information is collected
- the purposes for which we use your information
- to whom we disclose such information
- the specific pieces of personal information we have collected about you
You also have the right to know what personal information is sold or shared and to whom.
The disclosure described above will be limited to the personal information collected or used over the past 12 months.
If we deliver our response electronically, the information enclosed will be “portable”, i.e. delivered in an easily usable format to enable you to transmit the information to another entity without hindrance — provided that this is technically feasible.
The right to request the deletion of your personal information.
You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law.
If no legal exception applies, as a result of exercising your right, we will delete your personal information and notify any of our service providers and all third parties to whom we have sold or shared the personal information to do so provided that this is technically feasible and does not involve disproportionate effort.
The right to correct inaccurate personal information.
The right to opt out of sale or sharing of personal information and to limit the use of your sensitive personal information.
You have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
The right of no retaliation following opt-out or exercise of other rights (the right to non-discrimination).
How to Exercise Your Rights
To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document. For us to respond to your request, it’s necessary that we know who you are.
We will not respond to any request if we are unable to verify your identity using commercially reasonable efforts and therefore confirm that the personal information in our possession actually relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will use any personal information collected from you in connection with the verification of your request solely for the purposes of verification.
How and When We Are Expected to Handle Your Request
We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request. We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.
Should we deny your request, we will explain you the reasons behind our denial. We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive.
Additional Information About Data Collection and Processing
Legal Action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional Information About User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System Logs and Maintenance
Information Not Contained in This Policy
Changes to This Privacy Policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@writemyacademicpaper.com
Website: https://writemyacademicpaper.com